Hi folks,
I’m wondering if anyone has insights into why the Approval Group field is hidden in the Service Builder wizard.
In the standard form view for Services or Service Offerings, there are three out-of-the-box fields visible to Service Owners: Approval Group, Support Group, and Change Group. However, when editing a Service Offering via the Service Builder wizard, only Support Group and Change Group are visible - Approval Group is missing.
Is there a specific reason behind this design choice? Could it be related to role permissions, UI policies, or something else in the platform configuration?
Appreciate any thoughts or experiences you can share!
