I want to be able to control the audience for an Experience using groups instead of roles. All the documentation I've read has said this is possible by:
1) enable glide.ux.user_criteria_enabled in sys_properties (https://www.servicenow.com/docs/r/application-development/ui-builder/enable-user-criteria-property.h...)
and
2) have the "UX Framework User Criteria" plugin installed (packaged with SOW ITSM)
My instance has the SOW ITSM Applications installed:
So the prerequisites for group-based Audiences should be in place, correct? (or am I missing anything else?)
However, the groups option still does not appear as an option in the Audience table (sys_ux_applicability), and I am still being restricted to using Roles. Actually, a message still displays about needing to turn on user criteria in sys_properties:
I am working within Yokohama, but I've tested this in my Zurich PDI and I'm experiencing the same limitation.
What am I doing wrong?
