"Write operation from scope 'rhino.global' has been refused due to the table's cross-scope access policy" error

[Saurabh Kanoji1]

I have created a Custom Application and a record producer for end users to access the app and record requests. When end user tries to update comment in already created request record from service portal then this error is coming and comment is not getting updated in Activity log. Please let me know the work around that what possibly i am missing?

[Aman Kumar S · Accepted solution]

Check below article:

Create operation against 'x_<custom_table> from scope 'rhino.global' has been refused due to the tab...

[Saurabh Kanoji1]

Thank you @Aman Kumar .. it works for me

[Aman Kumar S]

Awesome!

[Musab Rasheed]

Hello,

Please create an entry in 'Application restricted caller access' table , please follow below example. Mark my answer as correct if that helps

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0960942

Regards