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‎06-07-2022 05:59 AM
I have created a Custom Application and a record producer for end users to access the app and record requests. When end user tries to update comment in already created request record from service portal then this error is coming and comment is not getting updated in Activity log. Please let me know the work around that what possibly i am missing?
Solved! Go to Solution.

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‎06-07-2022 06:05 AM
Check below article:
Aman Kumar

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‎06-07-2022 06:05 AM
Check below article:
Aman Kumar
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‎06-09-2022 03:04 AM
Thank you

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‎06-09-2022 03:13 AM
Awesome!
Aman Kumar

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‎06-07-2022 06:26 AM
Hello,
Please create an entry in 'Application restricted caller access' table , please follow below example. Mark my answer as correct if that helps
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0960942
Regards
Regards,
Musab