Built something you're proud of? Tell the story. A quick G2 review of App Engine or Build Agent helps other developers see what's possible on ServiceNow. Share your experience.

"Write operation from scope 'rhino.global' has been refused due to the table's cross-scope access policy" error

Saurabh Kanoji1
Tera Contributor

I have created a Custom Application and a record producer for end users to access the app and record requests. When end user tries to update comment in already created request record from service portal then this error is coming and comment is not getting updated in Activity log. Please let me know the work around that what possibly i am missing?

1 ACCEPTED SOLUTION
5 REPLIES 5

Vynna19
Tera Contributor

I succeeded by creating a FIX Script in the specific scope.