- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
3 weeks ago
Record Producer redirects to form — record created only after clicking Update?
Question:
Hi everyone,
I’m working with a Record Producer in ServiceNow to create records in a custom "Leave Request" table.
Here is what I am observing:
When I submit the Record Producer, it appears to save successfully.
After submission, it redirects me to the form view of the record.
On this form, I see an Update button instead of a Submit button.
It seems like the record is only actually added to the table after I click the Update button.
My expectation was that the record should be inserted immediately upon submission of the Record Producer.
Is this expected behavior, or am I missing something in my configuration (such as script logic, setAbortAction, or redirect settings)?
Any clarification would be appreciated.
Thanks in advance!
👇 My Record Producer
👇 Its Redirection
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2 weeks ago
this happens all the time or sometimes
happens with admins or non-admins?
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2 weeks ago
Why it behaves something like that , is that a default behaviour?