Removing a user from a group in a catalog item

[YvetteM13377218]

Hello, I would like to ask a help in this. 

I have created a catalog item that  will allow a manager of a group to add new members to a group he is a manager of.

This catalog item is able to display only  groups that belongs to a specific manager and be able to add the users in it and user goes in the early selected group .

My request is the ability to be able to select the group and have users that only are in that group and be able to select a user from that group and remove this in that group so in short  I can select one group from a list of my groups.  And then the system ask me which user I want to remove based on the list of users in that group

Help me with steps to do this.  

[Dr Atul G- LNG]

Hi @YvetteM13377218 

Use this as a base to ensure that only the group user is displayed.

https://www.servicenow.com/community/developer-forum/how-can-we-make-visible-the-list-of-only-all-ma...

https://www.servicenow.com/community/itsm-forum/how-to-add-user-to-group-sys-user-group-using-flow-d...

https://www.servicenow.com/community/developer-articles/display-a-list-of-groups-on-service-portal-i...

[YvetteM13377218]

Hello @Dr Atul G- LNG ,

Thank you for your feedback — I really appreciate it.

I’d like to take a moment to clarify the issue I’m currently facing:

The intended functionality of the catalog item is as follows:
It should allow a group manager to select the group they manage. Once the group is selected, the manager should then be able to view only the users within that specific group, so they can remove any member as needed.

Now, regarding the issue:

I’ve successfully designed the catalog item so that the manager can see and select only the group they manage. However, when it comes to displaying the members, all users are being shown — not just those belonging to the selected group. What I need is for only the members of the selected group to be displayed.

I hope this helps clarify the situation. Please let me know if you need any additional details.

[Dr Atul G- LNG]

Hi @YvetteM13377218 

I’ve successfully designed the catalog item so that the manager can see and select only the group they manage. However, when it comes to displaying the members, all users are being shown — not just those belonging to the selected group. What I need is for only the members of the selected group to be displayed.

Atul: Do you want to show it before removing the user or after, as per the screenshot?

[YvetteM13377218]

Both(before and after).
I want to see only the members of that group that is selected.