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Renaming Knowledgebase removed articles visible on employee portal

AbhinavG_Max
Giga Contributor

‎06-12-2025 07:10 AM

We renamed Knowledgebase and now employee center does not show KB articles published under older name. Please suggest how to fix it

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Dr Atul G- LNG
Tera Patron

‎06-12-2025 07:13 AM

Hi @AbhinavG_Max 

Please check in the portal under Related List. Has the name been updated there or not?

 

worth reading

https://www.servicenow.com/community/knowledge-managers/rename-a-knowledgebase/m-p/2858182

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG

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