Report Creation in Zurich - stuff changed???
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3 hours ago
I am trying to create a Requested Item report and chose columns from the catalog item variable. This has always worked in the past (before Zurich).
Now, however, when I run the report, those columns are showing blank?
Did something change in Zurich that is NOT in the release notes?
Does anyone know how to get variables from a catalog item populate in reports now???
See screen shot attached.
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2 hours ago
I am admin and I am creating report.
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3 hours ago
are you using sys_report to configure this?
is the report getting saved i.e. you are able to add variables as columns in RITM?
share complete screenshots
Did you try to clear instance cache using cache.do and then logout and login?
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Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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2 hours ago
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2 hours ago
so variables in columns are not seen even for admins or non-admins only?
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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2 hours ago
I am admin- got zero results....
