Welcome to Community Week 2025! Join us to learn, connect, and be recognized as we celebrate the spirit of Community and the power of AI. Get the details  

Report editor settings

Robert van Mil1
Tera Contributor

Hi all,

 

I have a tendency to create complex reports in ServiceNow that take a long time to run. Now I am not asking you for optimization tips, but there would be one thing that would really help me:

 

How can I make it so that the report does not start running when I open the editor, but only when I press the run button....

 

I am hoping there is a setting for this, I now always have to wait for the report to run once, before I can start editing the conditions. Often this is a couple of minutes wait.

 

Thanks

3 REPLIES 3

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Robert van Mil1 

Are you using Data Visualization or the legacy reporting module? I think in both, until you hit the Run button, the report will not execute. If I remember correctly, when you log a regular report, it runs once, and then if you make changes, you need to hit the Run button again to see the updated results.”

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

So,

 

I want to skip that ",it runs once," part.

I don’t think we can do that, as it is by design and might be part of the core code, which is not accessible to us. It’s better to log a Now Support case

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************