We're reclaiming inactive PDIs to keep them available for active builders. Learn what's changing, who's affected, and how to protect your work. Read More

Report editor settings

Robert van Mil1
Tera Contributor

Hi all,

 

I have a tendency to create complex reports in ServiceNow that take a long time to run. Now I am not asking you for optimization tips, but there would be one thing that would really help me:

 

How can I make it so that the report does not start running when I open the editor, but only when I press the run button....

 

I am hoping there is a setting for this, I now always have to wait for the report to run once, before I can start editing the conditions. Often this is a couple of minutes wait.

 

Thanks

3 REPLIES 3

Dr Atul G- LNG
Tera Patron

Hi @Robert van Mil1 

Are you using Data Visualization or the legacy reporting module? I think in both, until you hit the Run button, the report will not execute. If I remember correctly, when you log a regular report, it runs once, and then if you make changes, you need to hit the Run button again to see the updated results.”

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG

****************************************************************************************************************

So,

 

I want to skip that ",it runs once," part.

I don’t think we can do that, as it is by design and might be part of the core code, which is not accessible to us. It’s better to log a Now Support case

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG

****************************************************************************************************************