We have an intermittent challenge to resolve.
Some RITMs remain active, even if all the tasks are no longer active.
The tasks may be system triggered or may be ad hoc.
No matter what we try, the number of false positives is very high and it's not really helpful.
We feel this report is a must to accomplish 2 things:
1. Identify the issue and resolve it
2. Close these RITMs (without notifying the customer) with the close date of the last task (clean the data)
Can someone help us ...
