Roles that can edit users

[Tona26]

I create a report that indicates what roles does the users has but, what I want to know is which of those roles can edit users

Does only the admin role can edit users?

[AndersBGS · Accepted solution]

HI @Tona26 ,

From an OOTB perspective, it is only admin that can manage users on the instance: https://docs.servicenow.com/bundle/utah-platform-administration/page/administer/roles/concept/explor...

If you experience that any other users also can manage other users on the platform, I would look into the ACL for what ever that has been created (non OOTB).

if my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

best regards
Anders 

[Paul Porter]

Users with the user_admin role can also edit user records, except for setting the Active boolean checkbox. The Active flag is read-only for a user_admin.

Respectfully,

~Paul