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07-06-2023 04:57 PM
I create a report that indicates what roles does the users has but, what I want to know is which of those roles can edit users
Does only the admin role can edit users?
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07-06-2023 11:14 PM
HI @Tona26 ,
From an OOTB perspective, it is only admin that can manage users on the instance: https://docs.servicenow.com/bundle/utah-platform-administration/page/administer/roles/concept/explor...
If you experience that any other users also can manage other users on the platform, I would look into the ACL for what ever that has been created (non OOTB).
if my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
best regards
Anders
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/
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07-06-2023 11:14 PM
HI @Tona26 ,
From an OOTB perspective, it is only admin that can manage users on the instance: https://docs.servicenow.com/bundle/utah-platform-administration/page/administer/roles/concept/explor...
If you experience that any other users also can manage other users on the platform, I would look into the ACL for what ever that has been created (non OOTB).
if my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
best regards
Anders
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/
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01-16-2025 02:22 PM
Users with the user_admin role can also edit user records, except for setting the Active boolean checkbox. The Active flag is read-only for a user_admin.
Respectfully,
~Paul