scripted solutions or create custom interactive filters
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4 weeks ago
I submitted a ticket to support, and they suggested using this.
We have the is (dynamic) report filter for checking if is "Me". How would I go about creating a filter for "Is Not (dynamic)"? So i can check if "is not me"?
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4 weeks ago
Hi @joshbutler
If it is not your email, that means you are looking for another user or group. In that case, mention that group or user name in the condition. There is nothing called ‘not name dynamic
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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4 weeks ago - last edited 4 weeks ago
Hi @joshbutler,
where would you like to apply it? For the list view it wouldn't work but in scripts, it could be something like this:
userGR = new GlideRecord('incident');
userGR.addEncodedQuery('caller_id!=' + gs.getUserID()); //Caller is not [logged in person]
you can test this with background script
EDIT: corrected typos in the script 🙂 now it's tested OK
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3 weeks ago
Oi @joshbutler any feedback - have you resolved what you wanted to?
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4 weeks ago
It is not supported out of box. Refer below article for alternate option,
If this helped to answer your query, please mark it helpful & accept the solution.
Thanks,
Bhuvan