Service Catalog analytics

[TDayCruz]

How/where can I get statistics for click rate on my catalog items?   I'm looking for how often each item is used.   

Thanks in advance. 

[Saurav11 · Accepted solution]

Hello,

Please check the below:-

https://docs.servicenow.com/en-US/bundle/utah-servicenow-platform/page/product/service-catalog-manag...

Also creating a direct report on RITM where you group it by items should give you an fair idea right on how often a item ahs been ordered.

Please mark my answer as correct based on Impact.

[TDayCruz]

We are still on Tokyo at the moment, but grouping Requested Item should be adequate.  

Thank you!