We are currently in the process of looking at our database size growth trajectory for our Live instance, and we need to reduce the size down considerably by looking at deletion of records, on top of the archiving rules against the main task tables (incident, problem, change).
When we go into ServiceNow Impact, we can see that the DBI Size (TB) increases gradually on a weekly basis, then dips, and repeats. This growth is taking place at a 0.01TB rate, and based on the trajectory, we will be hitting our limit in approximately 3/4 weeks.
Would anyone have any experience with this, and what you have done to reduce the database size ?
