Servicenow to AS400 connection
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-20-2018 01:09 AM
how can we connect service now to AS400 with JDBC
or Using Javascript?
Any other option which is free?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-20-2018 01:27 AM
Hi Dipak,
This is usually will be easy if you have Discovery ITOM operation enabled in the system. The discovery will take care of the things once we configure it and schedule a discovery throughout the AS400.
Other way around, you can take it with Import sets after getting an Excel sheet with all the mandatory data required to update in ServiceNow cmdb table. Alternatively, you can get some webservice URLs or REST API calls or WSDL for SOAP processing.
My recommendation would be as said above, first priority for discovery then for Excel as this would be easy and free in doing, later you can or you must make web service integration to keep things in synchronisation.
Here is a link that could help you - you can look in to set up category from this link - import-sets-landing-page and for CreatingNewTransformMaps.
Regards, Akash
If my response proves useful, please mark it "Accept as Solution" and "Helpful". This action benefits both the community and me.