Show Personal List Filter

simonvolkwe
Tera Expert

Hello Service Now Community,

 

I have the problem, that my Instance has way to many global filters.

 

simonvolkwe_0-1748355261449.png

The only thing my Users want, is to find and apply their own personal filters

Is there any way to do this?

 

Maybe something like first all personal filters, then all global filters and both alphabetically in the same list.

Or is there any way to add a field below filters so my Users can click there and see a list of their own personal filters?

 

Many thanks in advance

1 ACCEPTED SOLUTION

Robert H
Mega Sage

Hello @simonvolkwe ,

 

There is no way to influence the way the Filters are rendered. As you see it's a mix of all global + your personal  filters thrown together.

 

The only "solution" would be to clean up your global filters, and maybe take away the filter_global role from most users. Looks like they created a lot of redundancy in there.

 

Regards,

Robert

View solution in original post

7 REPLIES 7

Dr Atul G- LNG
Tera Patron
Tera Patron

While saving just select me:

 

DrAtulGLNG_0-1748355991825.png

 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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simonvolkwe
Tera Expert

Thank you for the fast answer.

 

If I save the Filter for me where can I find my Filters without searching inside all global filters?

 

Greetings

Simon Volkwein

Hio @simonvolkwe 

 

What do you mean by Global filter? 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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simonvolkwe
Tera Expert

If I want to select a Filter I do it with the list control (hamburger menu) like my picture above. But here I only see all Filters from every Person, is there any way to only see my own created filters?