Showing holidays on the on-call calendar without affecting the team's schedule

[Tanu10]

Hello experts,

I have a ask where the assignment group on their on-call calendar need to see the holidays, but those holidays should not affect their schedule. For e.g, they should see the label as U.S. Independence day on the on-call calendar on July 4th,but it should still show the actual person on call. Basically, the holiday calendar will only be for information purpose and should not affect the schedule in anyway. I created a holiday schedule and created schedule entries for each holiday with the types 'excluded', and then included the holiday schedule as a child schedule in the on-call schedule, this ends up exluding those days from the on-call schedule (removes the person on-call on those days). I changed those schedule entries to included and that also does not give the desired outcome. Please help!

[Marriam]

I am working on this now! Did you find a workaround? 

[Marriam]

Based on what I'm seeing, the OOB child holiday schedule has the holiday type is "Excluded", which shows them grey on the calendar so they stand out but excludes them from shift schedule and it doesn't leave anyone on call! I created my own child holiday schedule and for Type selected "On-call", then selected my Group. This is keeping the shift schedule intact BUT it blends in with all other days. I need the holiday to stand out. 

[Stephanie Schiq]

Hello,

I have the same problem. Has anyone found a workaround solution?