Syntax to return multiple sys_ids to report

e_wilber
Tera Guru

I have a simple report that is using a script include to get a list of sys ids to return. It is only returning one record of the three that show up when I run the same condition in list view.

The script include is running this query:

ctask.addQuery("change_request.start_date>=javascript:gs.dateGenerate('2018-06-19','00:00:00')");
ctask.addQuery("change_request.start_date>=javascript:gs.dateGenerate('2018-06-21','23:59:59')");

In the report, it's only returning one change task. When I use the condition builder in list view on the change task for the exact same dates and times, it returns 3 change tasks.

I am thinking it's how I'm trying to return the values to the report. I've tried:

SysID is | return foundChangeTasks.join(',^OR');
SysID is one of | return foundChangeTasks.join(',^OR');
SysID is one of | return foundChangeTasks.join('\n');

Since I'm returning a list of sys_ids, am I returning it incorrectly?

1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron

Hi Wilber,

you can return an array as well from the script include. how are you calling the script include in the filter condition. i assume it should be like this

sys_id IN javascript: new ScriptInclude().function();

function is returning something like this

var arr = [];

this array contains list of sys ids based on your while loop

return arr;

Mark Correct if this solves your issue and also hit Like and Helpful if you find my response worthy based on the impact.
Thanks
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

2 REPLIES 2

Ankur Bawiskar
Tera Patron

Hi Wilber,

you can return an array as well from the script include. how are you calling the script include in the filter condition. i assume it should be like this

sys_id IN javascript: new ScriptInclude().function();

function is returning something like this

var arr = [];

this array contains list of sys ids based on your while loop

return arr;

Mark Correct if this solves your issue and also hit Like and Helpful if you find my response worthy based on the impact.
Thanks
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

You were right - returning the array without doing a join fixed the problem.

Thank you