Unable to edit the Business rule Script in advanced settings

AsifS2335211035
Kilo Contributor

‎04-21-2025 10:57 PM

Unable to edit the Business rule Script in advanced settings, it's troughing an error can't edit in Read-only mode, please let me know how can I change this to edit mode.

 

AsifS2335211035_0-1745301412971.png

 

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎04-22-2025 06:50 AM

Is there any error or message appearing on top, like "read-only" or something similar?

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AsifS2335211035
Kilo Contributor
In response to Dr Atul G- LNG

‎04-22-2025 09:06 PM

Yea, it's showing an error "can't edit in read only mode"

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Ankur Bawiskar
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Tera Patron

‎04-22-2025 06:57 AM

@AsifS2335211035 

did you try to clear instance cache using cache.do and then logout and login again?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
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AsifS2335211035
Kilo Contributor
In response to Ankur Bawiskar

‎04-24-2025 09:29 PM

@Ankur Bawiskar I am new to salesforce instance can you please let me know the path how to clear it.

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