Unable to get to Generate sequence button to enable RITMs in Order Guide to be fulfilled seqentially

[MIcheleWilliams]

I am trying to test generating multiple RITMs sequentially in an Order Guide.  I followed the steps below to get to the Generate Sequence UI button but I am not seeing the "Generate Sequence" UI Action button because the last step "Order Guide Items", is not one of the related lists.

Navigate to:

Service Catalog → Catalog Definition → Order Guides

1. Open the Order Guide you want to configure.

2. Scroll to the related list called Order Guide Items (sometimes labeled Included Items depending on UI version).

3. Make sure the order guide already has multiple catalog items added.

4. In the Order Guide Items related list header, look for:

👉 Generate Sequence (UI Action button)

The Order Guide Items related list may be hidden.

Fix:

• Right-click form header

• Configure → Related Lists

• Add Order Guide Items 

[Anil9866]

Hi  @MIcheleWilliams 

Good day.

I believe you need to activate the Order Guide Sequencing plugin (com.glideapp.servicecatalog.order_guide_sequencing).

[Anil9866]

Once the plugin is activated, you should be able to see the Generate Sequence button in the top-right corner of the Order Guide form.

Please refer to the following ServiceNow documentation for more details:

Configure a sequence • Australia ServiceNow AI Platform Capabilities • Docs | ServiceNow

Note: I have not configured the fulfillment sequence yet; however, I am still able to see the Generate Sequence Button on the Order Guide form.

Thanks.