Remove Edit and Delete options for attachments in portal
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08-11-2026 06:40 PM
Hi,
Please help to Remove Edit and Delete options for attachments in portal.
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08-11-2026 07:35 PM
check this
Changing Service Portal widgets look and feel without cloning widgets
OR
Ensure user doesn't satisfy table.None WRITE ACL on your record, if that's not satisfied then user can't edit attachment
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Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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08-11-2026 10:17 PM
hi @Subalakshmi P2 ,
The 2 icons "delete" and write is shown when the ACL allow the user to do so...So look for "delete" and "write" on the "sys_attachment".
regards ,
tejas
