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mariemq
Tera Contributor

‎09-20-2024 07:27 AM

I'm looking for some clarification on the upgrade processes and release strategies for Servicenow:

 

1-Feature Activation: How does the activation process work for new features? Are there specific circumstances that dictate whether features are automatically activated or require admin intervention?

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎09-20-2024 07:31 AM

Hi @mariemq 

 

There are few features which get added after upgrade and few need to enable. Like Next experience, in earlier release it was not default but now from Vancouver onwards it is default with upgrades. So you need to see what new features are coming and are they independent or need to enable manually.

 

To do this, upgrade Dev first and verify the stuff.

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎09-20-2024 07:31 AM

Hi @mariemq 

 

There are few features which get added after upgrade and few need to enable. Like Next experience, in earlier release it was not default but now from Vancouver onwards it is default with upgrades. So you need to see what new features are coming and are they independent or need to enable manually.

 

To do this, upgrade Dev first and verify the stuff.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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