User Created by guest

[Shuang]

Hello Everyone,

I have a question about the user table, I found that the user is created by guest as below 

I want to know who is the guest. why the user record is created by guest .

Thank you in advanced,

Best Regards,

Bella,

[Willem]

Hi,

It could be coming from inbound emails. Can you check your properties?

https://docs.servicenow.com/bundle/orlando-servicenow-platform/page/administer/notification/task/t_E...

[Willem]

An important note from the article:

You can also prevent untrusted users from triggering inbound actions by locking out the guest user.

1. Navigate to User Administration > Users and select the user guest.
2. Select the Locked out field to disable the guest account.

[Shuang]

Hi willem,

Thank you very much for your reply.

But I let a company member who is no the user of our service now to send a mail to service now.

service now created a new user account for him. but it's created by system, not created by guest.

It's not a guest user but a user record create by guest

the last column 作成者means created by.

[Willem]

So the new account for the company member is created by 'System'?

And all others by 'guest'?

In the screenshot I only see guest.