We are getting issue in the user provisioning process - attribute mapping is not getting success.
While doing the configuration for the same we followed the below documentation and youtube video:
Link: https://learn.microsoft.com/en-us/entra/identity/saas-apps/servicenow-provisioning-tutorial
Youtube video link: https://www.youtube.com/watch?v=TD0R9eKou0s
In above screenshot the option as "User Provisioning Transform Map" helps us to validate the attributes from the azure portal added by the user. Here when we tried the attributes are not matching with attributes added on the azure portal.
Only 'upn' attribute is showing in the list mentioned on the service now website. Rest other attributes 'givenname' , 'surname' are not reflecting in the transform mapping list.
Please refer with the solution for successful user provisioning process.
