what is difference between event log and event registry

Community Alums
Not applicable

Hii ,

i am new to Service now can some please explain about event registry and event log,

what is difference between event log and event registry

1 ACCEPTED SOLUTION

Gaurav Shirsat
Mega Sage

Hi Srinidhi

In addition to my previous reply,If Needed please Go Through this Video

https://www.youtube.com/watch?v=K4J9oay7Zwk&t=5s

 

Please Mark Correct and Helpful

Thanks and Regards

Gaurav Shirsat

View solution in original post

7 REPLIES 7

Gaurav Shirsat
Mega Sage

Hi Srinidhi

The Highlighted area is the difference between event log and event registry.

Event Registry:-

The events registry lists the events the system recognizes.

Use registered events to automate other activities, such as script actions or notifications.

After you create a new event and a business rule that uses the event, you must register it.

Registration lets other parts of the system, such as Email Notifications and Script Actions, see the event in their list of available events and react to the event when it occurs.

You can register an event for a specific table and a business rule that fires the event.

  1. To register an event, browse to System Policy > Events > Registry, and then click New.
  2. On the form fill in the fields.

Event Log:-

The event log records all system events that occur within the system.

This log provides the following information for all events that occur:

​
open ServiceNow click on all application.
click on system logs. the system logs module provides a variety of lugs that you can use to troubleshoot and debug transactions and events that take place within the instance. click on events the event log records all system events that occur within the system.
 
https://docs.servicenow.com/bundle/orlando-platform-administration/page/administer/platform-events/e...

The system uses table rotation and table extension to archive older logs.

By default, the system uses the following schedule to archive common logs:

​
 
Event [ecc_event]Every day7Rotation
Queue [ecc_queue]Every day7Rotation
Event [sysevent]Every day7Rotation
Log [syslog]Every week8Rotation
Transaction Log [syslog_transaction]Every week8Rotation
Email [sys_email]Every 30 days8Extension

https://docs.servicenow.com/bundle/orlando-platform-administration/page/administer/time/reference/se...

Please Mark Correct and Helpful

Thanks and Regards

Gaurav Shirsat

Gaurav Shirsat
Mega Sage

Hi Srinidhi

In addition to my previous reply,If Needed please Go Through this Video

https://www.youtube.com/watch?v=K4J9oay7Zwk&t=5s

 

Please Mark Correct and Helpful

Thanks and Regards

Gaurav Shirsat

Namrata Khabale
Giga Guru

Hey SRINIDHI,

 

In addition to above post,

 

Event Registry:

You can use events to schedule actions or tasks to occur when conditions are fulfilled.

For getting the details of event log refer the video:

https://www.youtube.com/watch?v=kJzLZqME14g

 

Hope it helps!!!

 

Regards,

Namrata.