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Workflow, how to process all parallel TASK in workflow if one TASK is Closed Skipped/Incomplete.

dyc
Tera Contributor

In Catalog Item workflow, I need to process a number of parallel task, even if one or two task are Completed "Skipped/Incomplete"... without cancelling other task or closing request.

 

To start, I copied some one else workflow & added a number of parallel task.  If I complete one Task as Skipped or Incomplete, something cancels all remaining OPEN TASK, and Cancel/Closed the RITM record.  I need workflow to process all the task regardless, if the task is not successful.

 

 

 

6 REPLIES 6

Mark Roethof
Tera Patron
Tera Patron

Hi there,

Is your question solved with this? Or do we need to follow-up on this?

Please mark this answer as correct if it solves your problem. This will help others who are looking for a similar solution. Also marking this answer as correct takes the post of the unsolved list.
Thanks.

Kind regards,
Mark

---

LinkedIn

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

 

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

LinkedIn

Mark Roethof
Tera Patron
Tera Patron

Hi there,

Do we need to follow-up on this? Or is your question solved with this?

Please mark this answer as correct if it solves your problem. This will help others who are looking for a similar solution. Also marking this answer as correct takes the post of the unsolved list.
Thanks.

Kind regards,
Mark

---

LinkedIn

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

 

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

LinkedIn