Your text query contained only common words or ambiguous wildcards, please refine your search and try again" when viewing a task in "My Groups wWork

Bobby Flake
Tera Contributor

When viewing "My Groups Work" you are presented with a list.  If you open a task in the list we are getting the following message.  Your text query contained only common words or ambiguous wildcards, please refine your search and try again"

What is causing this?  See attached Screenshot

3 REPLIES 3

Anil Lande
Kilo Patron

Hi,

Please check below knowledge articles:

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0868966

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0745116

 https://community.servicenow.com/community?id=community_question&sys_id=148ea662db9340505129a851ca96...

Thanks,
Anil Lande

Please appreciate the efforts of community contributors by marking appropriate response as correct answer and helpful, this may help other community users to follow correct solution in future.
Thanks
Anil Lande

Thanks Anil.  However, this message isn't being presented when doing a search.  This message is presented whenever anyone views opens to view a task.

 

Hello, did you find a resolution for this? I get this error after assigning a ticket to a user from assignment group and saving it.