create a new list from filtered list in serviceoperation workspace

priya110
Tera Contributor

Hi ALL,

 

Hope you al can help me out.

is there a way add a new list in SOW from filtered list. 

priya110_0-1768520162893.png

Thanks,

 

4 REPLIES 4

miftikhar20
Kilo Patron

Hi @priya110,

To create a new list in Service Operations Workspace (SOW) based on an existing filtered view, please follow these steps:

  1. Navigate to My Lists: Click Create new list within the List menu.
  2. In Start from Existing tab: Select the base list (e.g., Incidents > All).
    MIftikhar_1-1768571983683.png

     

  3. Name your new list, select your preferred columns, set your filter criteria, and click Create.
    MIftikhar_0-1768571466867.png

Your new custom list will now be available under the My Lists section.

MIftikhar_2-1768572022413.png

 

If my response helped, please mark it as the accepted solution so others can benefit as well.

 

Thanks & Regards,
Muhammad Iftikhar

If my response helped, please mark it as the accepted solution so others can benefit as well.

Thanks for the reply Muhammed,

Actually is there a way,the user can apply a filter first and create a list from it?

 rather than start from create list as in your reply.

 

Thanks

Ankur Bawiskar
Tera Patron

@priya110 

approach shared by @miftikhar20 should help

what did you start and where are you stuck?

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Thansk for the reply Ankur,

I am in the process configuring SOW list and  was following this documentation (https://www.servicenow.com/docs/bundle/yokohama-platform-user-interface/page/administer/workspace/ta...)

I cant find the "List actions" icon on the list page as referred in the documenatation.

 

Thanks