Propose a standard change template action not working in SOW

RaviPratapS
Tera Contributor

"Propose a standard change template" ui action not directing to the required page. It is made visible in the SOW change context menu but It doesn't take me to any page. 

9 REPLIES 9

Ankur Bawiskar
Tera Patron
Tera Patron

@RaviPratapS 

is that an OOB UI action or a custom one?

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

It is OOB

 

@RaviPratapS 

was it working fine earlier?

Did you recently upgrade?

Did you check any browser console error when you click?

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

In native ui it is working fine. It's just we have enabled the action for workspace and it also visible in SOW, But not directing to required page.