Propose a standard change template action not working in SOW
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12-16-2024 05:26 AM
"Propose a standard change template" ui action not directing to the required page. It is made visible in the SOW change context menu but It doesn't take me to any page.
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12-16-2024 05:29 AM
is that an OOB UI action or a custom one?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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12-16-2024 05:33 AM
It is OOB
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12-16-2024 05:44 AM
was it working fine earlier?
Did you recently upgrade?
Did you check any browser console error when you click?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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12-16-2024 05:47 AM
In native ui it is working fine. It's just we have enabled the action for workspace and it also visible in SOW, But not directing to required page.