Dashboard Data Sources

kack l
Tera Expert

Hi Community,

I have a requirement to display data on a dashboard using Data Visualization → Single Score, where the records will change to the "Registered" status within the next 3 days.

The calculation logic is:

  • In the table, records with the status "Completed" or "Modified Completed" will automatically change to "Registered" 14 days after they reached those statuses.

  • Therefore, I need to find records that will automatically become "Registered" within the next 3 days, and display them in the dashboard's Single Score component.

What is the best way to implement this in ServiceNow?

Thanks in advance!

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If I want to display the number of accepted records for the current fiscal year (from April 1, 2024 to April 1, 2025), is it necessary to use a script?
Otherwise, do I have to update the filter manually every year?

How can I use a Scripted Data Source to achieve this?

Thank you!

Hi @kack l ,

 

You can use Scripted Data source

Can you check this post

 

 

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Thanks, GP