Hello community!
Our Service Desk Manager built himself a custom dashboard in Service Operations Workspace (SOW) and would love to land on it by default when clicking the "Dashboard" button in the left ribbon.
Right now, every time he logs back in and goes to that section, it opens the default IT Agent Dashboard instead.
I tried setting the Default Dashboard value in the Service Operations Workspace Experience in UI Builder (see screenshot), but it doesn't seem to have any effect.
So my questions are:
Is there a way to change the default dashboard for all users (or ideally per user)?
Or even better: is there a way to load the last opened dashboard, like what we see in Next Experience UI?
Any tips would be really appreciated!
Thanks in advance!
