Hello,
I would like to display the variables from a Change Request record on its associated Change Tasks.
I created the Change Request using a Record Producer and managed to display its variables on the Change Task form in the classic ServiceNow UI. However, when I open the same Change Task in Service Operations Workspace (SOW), the variables are not displayed.
Variables Classic UI
Variables SOW
I have also tried creating a UI Macro with a name starting with com_glideapp_questionset_default_question_editor, but this approach does not display the parent Change Request's variables.
Interestingly, if I create a Change Task directly using a Record Producer, its variables are displayed correctly in SOW using the Variable Editor formatter.
Change Task created using a Record Producer
Is there a way to display the parent Change Request's variables on an associated Change Task form in Service Operations Workspace? If so, what would be the recommended approach to achieve this?
Regards.
