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Document Template Table field

gerski
Giga Contributor

Just installed Document Templates to instance, upon creating a new PDF template record as sample for testing, there's no value inside "Table" field. Only "--None--." How to add necessary tables here? Just wanted to test


9 REPLIES 9

@gerski 

that's OOTB attribute and should not impact in selecting the table.

Since you are in global scope and creating new record, are you not able to select event global tables such as incident, change_request etc

By default it should show task extended tables in that list.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

gerski
Giga Contributor

Can I just remove tableChoicesScript? Can this be done or would it break anything? What's the best practice? I wanted to test the Document Templates functionality but I am stuck on the table field having no values. 

@gerski 

if you are playing around with that then you can remove that attributes and see if table can be seen.

But that attribute is required to be kept.

As you can see I already informed yesterday that even after that attribute I was able to see tables

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Alright, I wont remove the attribute. However can you please suggest  on how I can test this newly installed "Document Templates" module? I can't really see a solution regarding the tables field. Even if I'm in global scope or not.

@gerski 

try to repair the plugin.

If this is for your PDI then I will suggest to get another PDI.

If this is for your customer instance then raise a Case with ServiceNow regarding this bug.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader