how can I add Service operations workspace view in records like Demands, HR Cases.
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10-18-2023 11:08 PM
Hello all,
how can I add Service operations workspace view in records like Demands, HR Cases. I have added this as UI lists in SOW . But when I open this record in SOW , It shows the record in default view .
In the platform too , when I open the demand or HR Case record , there is no such view called as Service operations workspace view as it is present in incident , change etc.
Any leads on this is highly appreciated.
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10-18-2023 11:23 PM
Hello @Shyna1
Please navigate System UI > Views then click on New Button and define your role
As you can see in the above screen shot Forms related list is there. Now click on new and add your table name for which you want to create a new View.
Then add fields in that view.
Please mark as helpful and accept the solution if your query resolved.