How create Email Tab in Compose section in Service Operations Workspace?

Emine
Tera Contributor

How I can create the Email Tab like here (Picture of the Incident Form, developed from another Developer) for RITM form?

 
 
 

Screenshot.png

1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron

@Emine 

simply add email_client=true in Collection type dictionary by selecting advanced view in related link

Before

55.png56.png

After:

57.png

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

1 REPLY 1

Ankur Bawiskar
Tera Patron

@Emine 

simply add email_client=true in Collection type dictionary by selecting advanced view in related link

Before

55.png56.png

After:

57.png

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader