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06-16-2025 08:54 AM
How do I add stories and their child tasks on a free form visual task board? The free form visual task board only lets me add personal tasks (PTSK) on the board.
Solved! Go to Solution.
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06-16-2025 12:57 PM
For suggestions to the roadmap, you can as a customer utilize the Idea Portal for new Features 😉
Ideas - Idea Portal
If any of my answers above, provided you with the answers to your question - please marked it as accepted 😄
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06-16-2025 11:54 AM
There are three options for how you can add cards to your freeform visual task board.
- Click Add Card: With this option you add a new card to one of your visual task boards. This will create a “Private Task Record”.
- Navigate to any Task List, e.g. Incidents: Select all incidents you want to add to your visual task board. With an action you can add all of these tasks to your selected board.
- Navigate to a specific task: Select from the context menu “add to visual task board” and add it to one of your boards.
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06-16-2025 12:10 PM
Tera, THank you for your answer. Is there a way to have the free form boards be data-driven?
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06-16-2025 12:17 PM
There are 3 options for utilizing the VTB's:
Types of Visual Task Boards
Board type Description
Freeform boards | Display all types of task records, including personal tasks. Members of freeform boards can add and remove task cards and lanes. Freeform boards are indicated with the Freeform board icon
. |
Flexible boards | Display tasks that match a filter against a particular table. Members of flexible boards can add task cards. Cards are removed automatically when the tasks no longer match the filter conditions. Members can define custom lanes, similar to a freeform board. Flexible boards are indicated with the Flexible board icon
. |
Guided boards | Similar to flexible boards except that guided board lanes correspond to field values and cannot be edited in most cases. Guided boards are indicated with the Guided board icon
. |
The Flexible Board option would be your go to solution I would assume.
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06-16-2025 12:25 PM
Our ServiceOperations instance only has the Free Form and Data Driven board options to choose from. There isn't a choice to create a Flexible board.