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How to add a new widget on serviceNow Operation Workspace landing page

Adetunji Olayem
Tera Contributor
 
12 REPLIES 12

I want add incident tasks and change tasks

yashkamde
Mega Sage

Hello @Adetunji Olayem ,

 

Do you want to add this type of custom widget into sow landing page?

Screenshot 2026-02-27 121904.png

Yes, I did but not wire the same as the OOTB. I will appreciate if you can help me with the step to achieve this. Thanks

Yes @Adetunji Olayem ,

This I implemented in my pdi,
Screenshot 2026-03-02 095621.png

 

So for this, you have to navigate Application navigator > EVAM Definition :

also there you have to define Datasource and view config :

Screenshot 2026-03-02 095814.png

 

These are the two records of Datasource M2M >

Screenshot 2026-03-02 100131.png

 

EVAM View config Bundle >

Screenshot 2026-03-02 100142.png

 

Then navigate to "sys_ux_client_script_inlcude.list" > SowIncidentLandingPage (search), for configuring the ootb sow widgets script :

Note : SowIncidentLandingPageUtils (will not editable) :

Do the required changes suggested in this video :

Service Operations Workspace (SOW) Landing Page Dashboards  (after 9:25)

If my response helped mark as helpful and accept the solution.

I am able to add the two widget but I need to configure it to display record when I click on it