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How to create a copy of UX Client Script

Ashish Kathait
Tera Contributor

https://instance.service-now.com/now/nav/ui/classic/params/target/sys_ux_client_script_list.do%3Fsys...

 

I am trying to do Insert and Update then it is creating another Read only copy so it should be done from UI Builder may be?

1 ACCEPTED SOLUTION

@Ashish Kathait ,

The reason why it is ready only  because the page variant containing it is locked in read-only mode. To edit the script, duplicate the page first, just like you did for the Record Information page previously.

To create a duplicate for that Open the page collection ->SOW-Side bar Tabs Top

Open Record Information Page which you duplicated earlier or else OOB one, scroll down to the bottom on the left side until you found Caller Records Viewport 

 

Screenshot 2026-02-13 at 8.48.24 AM.png


click on that and on the right side configuration you see something like below

 

Screenshot 2026-02-13 at 8.51.00 AM.png


click on that icon as showed in that above image and open the variant named as Caller Records Default and duplicate that and now you are able to edit that client script.Lastly inactivate the OOB Caller Records Variant.
If my response helped, mark it as helpful and accept the solution.

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5 REPLIES 5

Sachin_Nasa
Tera Guru

Hi @Ashish Kathait Ashish,

Could you please share screenshots from the link? I’m currently unable to access it, as it displays a ‘Record Not Found’ page on my end.


Thanks & Regards,
Sachin Narayanasamy

sys_ux_client_script

Dinesh Chilaka
Tera Guru

Hi @Ashish Kathait ,

Even though you are doing insert and stay , it is again remain as read-only right.

Can you share more details about your requirement like why are you doing copy of client script?

 

AshishKathait_0-1770928017818.png

Want to Change this script so it will show 100 days of data instead of 7 days of data it is showing right now when we click Recent Task view All.