How to enable search configuration on Service Operations Workspace?

Tejaswi Gundu
Tera Contributor

‎06-10-2024 06:50 AM

Hi,

Previously, we are having search functionality enabled for Global, CSM, Case agent workspace and Service Operations Workspace.

But unfortunately, after upgrade we aren't having these functionalities enabled. Instance is now having Global search only.

How to enable other search functionalities? Mainly we are in need to service operations workspace search functionality.

Please help me on this.

Regards,

Tejaswi G

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1 REPLY 1

Ashwini Sawant2
Tera Contributor

‎03-10-2025 06:24 AM

Hello @Tejaswi Gundu ,

Is your issue resolved for this search option? We also have same requirement, kindly help me with the update if you have implemented this.

 

Thanks!

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