In SOW when create request from interaction catalog variable values are not being saved?

vinimcc
Tera Contributor

53m ago

when i go to service operations workspace and create a catalog request, the request submits but when ope the request the field values are all empty. Works fine creating request from portal but not from SOW-Interaction. Also i have admin role

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Tanushree Maiti
Giga Patron

12m ago

hI @vinimcc 

 

Ensure when you are submitting form , you are giving value requested_for variable.

Refer KB: KB2796900 Flow Error When Submitting Catalog Item Request 

 

 

 

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Tanushree Maiti
ServiceNow Technical Architect
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