Manager workspace active work data not showing

Supriya Mane
Tera Contributor

In Manager workspace in active data no data showing. if manager assigned the work to agent, then also not showing any data.

sn_channel_mgmt_st_agent_active_work in this table from where data coming any idea.

2 REPLIES 2

Tanushree Maiti
Kilo Patron

Hi @Supriya Mane 

 

Navigate to Performance Analytics > Data Collector > Scheduled Jobs

There should be data collection jobs in place for your Manager Workspace.

Execute them.

 

 

 

 

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Regards
Tanushree Maiti
ServiceNow Technical Architect
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Supriya Mane
Tera Contributor

Not coming the active work data