Manager workspace active work data not showing

[Supriya Mane]

In Manager workspace in active data no data showing. if manager assigned the work to agent, then also not showing any data.

sn_channel_mgmt_st_agent_active_work in this table from where data coming any idea.

[Tanushree Maiti]

Hi @Supriya Mane 

Navigate to Performance Analytics > Data Collector > Scheduled Jobs

There should be data collection jobs in place for your Manager Workspace.

Execute them.

[Supriya Mane]

Not coming the active work data

[Supriya Mane]

@Tanushree Maiti I have executed the job but data not coming in sn_channel_mgmt_st_agent_active_work table any other way or how data is getting populated in this table

[Tanushree Maiti]

Hi @Supriya Mane 

Can you share your data collector job completion screen shot.