On-Call Scheduling UI Macro 'on_call_avatar' and building schedules in lower environment

[RaganDeal]

I have two requirements that I am stuck on.

1. I am trying to edit the what appears on the pop up when hovering/clicking on the person on call. I have found that it is on the on_call_avatar, but I have had no luck in editing it. Is it possible to edit this pop up?

2. I am also trying to build out some of these schedules in lower environment to help the customer with the lift of creating them at first. I have the schedules that need to be done, but I would prefer to build these in the lower environments. I have been unsuccessful trying to add these to update sets and moving to a different environment. Has anyone been successful building it this way?

[SVimes]

For the first, my PDI supports that being just their normal profile picture. That would be in their Avatar field on the User [sys_user] table.

For the second, these schedules are a lot of records which would not be in update sets just like incidents, problems, etc. If you want records like that moved from one instance to another, you would need to XML them which may require XMLs from multiple tables including cmn_schedule, cmn_schedule_span, and cmn_rota_roster.

[SVimes]

I may have misunderstood the first part. Also, I cannot find that exact popout. How did you get to it and what is your instance version? My PDI is on Zurich which may be different.

[RaganDeal]

My instance is in Yokohama.  

I figured out one part before I saw your post about the multiple tables.

I ran into the issue of only grabbing cmn_schedule and cmn_schedule_span.  I moved cmn_rota_roster and it worked. Now just have to figure out how to move the coverage (Primary/Secondary) and where that lives.

[SVimes]

If you go to the Tables [sys_db_object] table and filter where name starts with "cmn_rota", you'll see a bunch of different tables that may be inter-related which you may need to export as well.