I received a report of an unexpected behaviour with the compose email within the service operations workspace. The IT person has reported that the mini email client has unexpectedly replaced/overwritten the email text that was being typed with either blank text or with the content of a draft message.
No known keyboard sequence was used that may have precipitated this text replacement.
P.S. it's been observed within the Edge browser as well as Firefox
Has anyone else experienced similar difficulty with a mini email composer within service operations workspace?
Any suggestions for troubleshooting that we might accomplish?
