Embed External Websites in SOW

[Frank Cheung]

hi,

users would like to add a tab (as shown on the screenshot) and when clicked show an external website in an iframe.

is this possible and if so how would i configure that?

many thanks!

[Mark Manders]

https://developer.servicenow.com/dev.do#!/reference/next-experience/washingtondc/now-components/now-...

[Frank Cheung]

thanks mate, how do i add a tab as shown in the screenshot and link it to the iframe?

[RaghavSh]

@Frank Cheung Go to UI builder and open SOW experience (service operation).

On the top right, you will find experience settings, open that and you will be able to add  icons to chrome toolbar.

Create a  page in same workspace and and add frame to it. 

The route of your chrome toolbar icon will be the name  page containing iframe.

Please mark the answer correct/helpful accordingly.

[Bhuvan · Accepted solution]

@Frank Cheung 

Follow below article to create page in configurable workspace

https://www.servicenow.com/community/next-experience-blog/workspace-essentials-create-a-custom-confi...

https://www.youtube.com/watch?v=rYC-uvFaa_8

https://www.servicenow.com/docs/bundle/zurich-platform-user-interface/page/administer/configurable-w...

For example, below is a custom page created in Software Asset Workspace wherein I have added dashboard to it

Create a new page in the workspace. Go to 'sys_ux_page_property' and add an entry for 'chrome_toolbar' with route details as per earlier configured page.

Below is for sample from PDI to show how can it be done using iFrame content

If this helped to answer your query, please mark it helpful & accept the solution.

Thanks,

Bhuvan