SOW - Related List Edit Button enabling

aparnaravi
Tera Contributor

In the native view, if we need to relate any Requested Items (RITMs), we can use the Parent RITM field, and there's an Edit button available to add RITMs to the related list. I have configured the same Parent RITM related list in the Service Operations Workspace (SOW) view, but there is no option to edit or add RITMs there.

How can this be achieved in SOW

4 REPLIES 4

Ankur Bawiskar
Tera Patron
Tera Patron

@aparnaravi 

native and workspace views are different.

for workspace you will have to configure that button separately

check this blog on how to do that

SOLVED: Workaround for "Edit ..." buttons on Related Lists of Workspaces 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

@aparnaravi 

Thank you for marking my response as helpful.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

@aparnaravi 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

@aparnaravi 

Please close the thread by marking appropriate response as correct so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader