SOW - Related List Edit Button enabling
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‎07-21-2025 12:44 AM
In the native view, if we need to relate any Requested Items (RITMs), we can use the Parent RITM field, and there's an Edit button available to add RITMs to the related list. I have configured the same Parent RITM related list in the Service Operations Workspace (SOW) view, but there is no option to edit or add RITMs there.
How can this be achieved in SOW
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‎07-21-2025 12:48 AM
native and workspace views are different.
for workspace you will have to configure that button separately
check this blog on how to do that
SOLVED: Workaround for "Edit ..." buttons on Related Lists of Workspaces
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Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎07-21-2025 04:12 AM
Thank you for marking my response as helpful.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎07-23-2025 02:39 AM
Hope you are doing good.
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Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎07-23-2025 04:05 AM
Please close the thread by marking appropriate response as correct so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader