If you want to capture feedback after a user has submitted a catalog item or record producer here is one option to leverage Surveys and prompt the user immediately instead of waiting for them to get an email.
Here is what the end result looks like.
Note: This works for the employee center/service portal
1. Create your Survey
For this example I just picked an OOB survey
2. Create a catalog client script
Set the type as onSubmit and the UI Type as Mobile/Service Portal
function onSubmit() {
spModal.open({
message: 'Let us know if you have any comments on this item',
title: 'Provide Your Feedback!',
widget: 'surveys_and_assessments_v2', // widget ID, not sys_id
widgetInput: {
type_id: '44f6b8f953673300cfbdddeeff7b1285',
},
size: 'lg',
buttons: [{
label: 'close',
primary: true
}
]
}).then(function(confirmed) {
if (confirmed) {
//If redirect is needed update the line below
//location.href = "sp?id=requests";
return true;
}
});
}
3. Clone and modify the take_assessment widget and modify the lines highlighted.
Enhancements to this such as randomization or checking to see if a user has already been asked for a survey could be included but this is just a rough example of what can be done.
Hopefully this helps!
