Only show menu item when there are active tickets

[Angela22]

I've created a new case widget on the portal and it has a corresponding header menu item.  I would like for it to only show if there's an active case for the logged in user.  Is there a condition that would achieve this? 

[Shruti]

Hi,

Try to call  a script include in the condition and add the logic in script include to check if there's an active case for the logged in user.

For e.g.